Privacy Policy

Digital Health Reporter (“we”, “us”, or “our”) is a digital newsletter and intelligence platform owned and operated by Digital Health Associates Private Limited, having its registered office at Flat 102, Plot-3, Sec-14, Siddhivinayak, New Panvel, Navi Mumbai, Mumbai City, Maharashtra – 410206. This Privacy Policy describes how we collect, use, process, store, disclose, and protect personal information when you access or use https://www.digitalhealthreporter.org (the “Site”) and any related services, features, subscriptions, AI-powered tools, newsletters, or functionalities (collectively, the “Services”). By accessing or using the Services, you acknowledge that you have read and understood this Privacy Policy and agree to the collection and use of your information in accordance with its terms. We process Personal Information based on your consent and for legitimate uses permitted under applicable data protection and privacy laws in India, including the Digital Personal Data Protection Act, 2023, as may be amended from time to time. This Privacy Policy applies only to information collected through the Services and does not apply to third-party websites or services that may be linked from our platform. Remember that your use of the Site and the Services is at all times subject to the Terms of Use, which incorporates this Privacy Policy. Any terms we use in this Privacy Policy without defining them have the definitions given to them in the Terms of Use.

This Privacy Policy covers our treatment of personally identifiable information (“Personal Information”) that we gather when you are accessing or using our Services, but not to the practices of companies we don’t own or control, or people that we don’t manage. We gather various types of Personal Information from our users, as explained in more detail below, and we use this Personal Information internally in connection with our Services, including to personalize, provide, and improve our Services, to allow you to set up a user account and profile, to contact you and allow other users to contact you, and to analyze how you use the Services. In certain cases, we may also share some Personal Information with third parties, but only as described below.

We collect information necessary to operate, maintain, and improve the Services. The categories of information we collect include:

2.1 Information You Provide Directly

When you register for an account, subscribe to newsletters, purchase credits, or interact with the Services, we may collect personal information such as:

• Full name
• Email address
• Organization name (if provided)
• Account credentials
• Subscription preferences
• Keyword inputs used for generating newsletters
• Communications you send to us
• Certain information may be mandatory to create and maintain an account.

2.2 Account and Subscription Information

We collect and maintain information relating to

• Your subscription tier (Free or Paid)
• Credit balances and usage
• Saved newsletters and preferences
• Account activity logs
• Billing and transaction history

2.3 Payment Information

If you purchase paid subscriptions or AI credits, payment information is processed by authorized third-party payment processors. We do not store or have direct access to your complete payment card details. Payment processing is subject to the privacy policies and security practices of the relevant payment service providers.

2.4 Information Collected Automatically

When you access or use the Services, we may automatically collect certain technical and usage information, including:

• IP address
• Browser type and version
• Device type and operating system
• Device identifiers
• Access times and usage logs
• Pages viewed and interactions within the platform
• Referral URLs
• Cookie identifiers and similar tracking technologies
• This information helps us monitor platform performance, enhance security, and improve user experience.

2.5 AI Interaction and Usage Data

As part of providing AI-powered newsletter generation and agentic workflows, we may collect and process:

• Keyword inputs submitted by users
• Interaction patterns within the AI features
• Credit usage data
• Newsletter generation history
• Engagement metrics relating to generated content
• This information is processed to deliver personalized outputs, improve platform functionality, and enhance system performance.

We use the information we collect for legitimate business purposes, including but not limited to:

3.1 Provision of Services

• Creating and managing user accounts
• Authenticating users
• Delivering editorial newsletters
• Generating AI-powered personalized newsletters
• Maintaining saved preferences and libraries

3.2 Subscription and Payment Management

• Processing subscription payments
• Managing AI credit allocation and usage
• Maintaining transaction records
• Providing invoices and payment confirmations

3.3 Personalization and Platform Improvement

• Personalizing newsletter recommendations
• Enhancing relevance of AI-generated content
• Analyzing usage patterns and engagement
• Improving system performance, reliability, and security

3.4 Communications

• Sending newsletters you have subscribed to
• Sending service-related notifications (account updates, billing, credit usage)
• Providing support responses
• Sending important administrative or legal notices

You may unsubscribe from marketing communications at any time using the unsubscribe link provided in emails, subject to continued receipt of essential service-related communications.

3.5 Legal and Compliance Purposes

• Complying with applicable laws and regulatory obligations
• Enforcing our Terms of Use
• Preventing fraud, abuse, or misuse of the Services
• Protecting our rights, users, and platform

Digital Health Reporter utilizes automated systems, including artificial intelligence (“AI”) technologies, to deliver certain features of the Services, including personalized newsletter generation and agentic workflows.

4.1 Processing of Inputs

When you submit keyword inputs or interact with AI-powered features, such inputs are processed by automated systems to:

• Retrieve relevant publicly available content
• Generate summaries and structured outputs
• Personalize newsletters and recommendations
• Deliver requested AI-based functionalities
• Such processing is necessary for the provision of the Services.

4.2 Use of Service Providers

AI-related processing may involve the use of trusted third-party service providers, including cloud hosting providers and AI infrastructure partners. These service providers process data solely on our behalf and in accordance with contractual confidentiality and data protection obligations. We implement reasonable safeguards to ensure that such processing is limited to the purposes described in this Privacy Policy.

4.3 No Use for Public AI Model Training

We do not use your Personal Information to train publicly available artificial intelligence or independent commercial AI models beyond the delivery and improvement of the Services. Keyword inputs, interaction data, and usage information are processed solely for the purpose of delivering, maintaining, and improving our Services and are not disclosed for independent commercial AI training purposes.

4.4 Automated Outputs

Certain outputs generated through the Services, including newsletter summaries and recommendations, are produced using automated systems. While we implement validation mechanisms and source referencing, automated outputs may not always be error-free. Users remain responsible for independently verifying information prior to reliance.

We use cookies and similar tracking technologies to operate and improve the Services.

5.1 What Are Cookies

Cookies are small text files placed on your device that allow us to recognize your browser and remember certain information about your preferences and usage.

5.2 Types of Cookies and Tracking Technologies Used

We may use cookies and similar technologies to

• Maintain secure user sessions
• Authenticate account access
• Store user preferences
• Analyze usage patterns and engagement
• Improve performance and reliability
• Personalize content and recommendations

We may also use third-party analytics services to better understand how users interact with the Services. These providers may collect technical information in accordance with their respective privacy policies.

5.3 Managing Cookies

Most web browsers allow you to control cookies through browser settings. You may configure your browser to refuse or limit cookies; however, doing so may affect certain functionalities of the Services. By continuing to use the Services without modifying your browser settings, you consent to our use of cookies as described in this Privacy Policy.

We do not rent or trade your Personal Information. We may share information only in the limited circumstances described below.

6.1 Service Providers

We may share Personal Information with trusted third-party service providers who assist us in operating the Services, including:

• Cloud hosting and infrastructure providers
• Analytics service providers
• Payment processors
• Email communication providers
• Security and fraud detection partners
• These service providers are authorized to use Personal Information solely as necessary to provide services on our behalf and are bound by confidentiality and data protection obligations.

6.2 Affiliates

We may share Personal Information with our subsidiaries, parent company, and corporate affiliates within Digital Health Associates Private Limited for purposes consistent with this Privacy Policy.

6.3 Legal Compliance and Protection

We may disclose Personal Information where required to:

• Comply with applicable laws, regulations, or legal processes
• Respond to lawful requests from public authorities
• Enforce our Terms of Use or other agreements
• Protect our rights, property, or safety, or that of our users or others

6.4 Business Transfers

In the event of a merger, acquisition, restructuring, financing transaction, asset sale, or other corporate transaction, Personal Information may be transferred as part of the business assets, subject to appropriate safeguards.

6.5 De-Identified and Aggregated Information

We may share de-identified, anonymized, or aggregated information that does not identify individuals for analytics, research, or business intelligence purposes.

We retain Personal Information only for as long as necessary to fulfill the purposes for which it was collected, including for the provision of Services, compliance with legal obligations, resolution of disputes, and enforcement of our agreements.

7.1 Account Operation

We retain Personal Information associated with your account for as long as your account remains active. This includes information necessary to:

• Maintain subscription preferences
• Manage AI credit usage
• Preserve saved newsletters
• Provide customer support
• Maintain transaction records

7.2 Legal and Regulatory Compliance

We may retain certain information as required to comply with applicable laws, tax regulations, accounting requirements, audit obligations, or lawful requests from governmental authorities.

7.3 Legitimate Business Purposes

We may retain certain information for legitimate business purposes, including:

• Security and fraud prevention
• Backup and disaster recovery
• Analytics and system improvement
• Record-keeping and dispute resolution
• Where feasible, retained data may be anonymized or de-identified.

7.4 Deletion of Information

You may request deletion of your account and associated Personal Information by contacting us at contact@digitalhealthreporter.org. Upon verified request, we will delete or anonymize your Personal Information, subject to any legal, regulatory, contractual, or legitimate business obligations that require retention. Please note that residual copies of information may remain in backup systems for a limited period consistent with our data retention practices.

We implement reasonable technical, administrative, and organizational safeguards designed to protect Personal Information from unauthorized access, disclosure, alteration, or destruction.

Such measures may include

• Secure server infrastructure
• Encryption protocols where appropriate
• Access controls and authentication mechanisms
• Monitoring for unauthorized activity
• Periodic review of security practices

However, no method of transmission over the internet or electronic storage system is completely secure. While we strive to protect your Personal Information, we cannot guarantee absolute security. In the event of a data breach involving Personal Information, we will take steps required under applicable law, including notification where mandated. Users are responsible for maintaining the confidentiality of their account credentials and for taking appropriate precautions to protect their devices and accounts.

Subject to applicable law, you may have certain rights regarding your Personal Information.

9.1 Access and Correction

You may access, review, and update certain Personal Information through your account settings. If you believe that any Personal Information we hold about you is inaccurate or incomplete, you may request correction by contacting us.

9.2 Account Deletion

You may request deletion of your account and associated Personal Information at any time by contacting us at contact@digitalhealthreporter.org. Upon deletion, your access to the Services will cease, and Personal Information will be handled in accordance with Section 7 (Data Retention).

9.3 Marketing Communications

You may opt out of receiving promotional or marketing communications by:

• Clicking the “unsubscribe” link in our emails; or
• Contacting us directly.
• Please note that you may continue to receive essential service-related communications, including account notifications, billing confirmations, and legal notices.

9.4 Cookie Controls

Most browsers allow you to control or disable cookies through browser settings. You may refuse or delete cookies; however, certain features of the Services may not function properly if cookies are disabled.

9.5 Grievances and Complaints

If you have any questions, concerns, or grievances regarding this Privacy Policy or our data practices, you may contact us at:

• contact@digitalhealthreporter.org
• We will endeavor to respond within a reasonable time in accordance with applicable law.

The Services may be supported by infrastructure, cloud hosting providers, analytics providers, payment processors, and technology partners that operate in jurisdictions outside India. Accordingly, your Personal Information may be processed and stored on servers located outside India, subject to applicable legal safeguards, contractual protections, and where permitted by applicable law. Where Personal Information is transferred outside India, we take reasonable steps to ensure that such transfers are conducted in accordance with applicable data protection laws and that appropriate safeguards are implemented to protect your information. By using the Services, you acknowledge and consent to the transfer, storage, and processing of your information in jurisdictions outside India, subject to applicable legal safeguards.

The Services are not intended for use by individuals under the age of 18 years. We do not knowingly collect, solicit, or process Personal Information from individuals under 18 years of age. If we become aware that Personal Information has been collected from a minor without appropriate authorization, we will take reasonable steps to delete such information as soon as practicable. If you believe that a minor may have provided Personal Information to us, please contact us at contact@digitalhealthreporter.org so that we may take appropriate action.

We may update or modify this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or the functionality of the Services. When material changes are made, we may provide notice by:

• Posting the updated Privacy Policy on the Site;
• Updating the “Effective Date” at the top of the Policy;
• Sending a notification via email or through the Services, where appropriate.
• Your continued use of the Services after any changes become effective constitutes your acceptance of the revised Privacy Policy.
• We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

If you have any questions, concerns, or complaints regarding this Privacy Policy or our data practices, you may contact us at:

• Digital Health Associates Private Limited
Flat 102, Plot-3, Sec-14, Siddhivinayak
New Panvel, Navi Mumbai
Mumbai City, Maharashtra – 410206
India
• Email: contact@digitalhealthreporter.org
• In accordance with applicable Indian data protection laws, including the Digital Personal Data Protection Act, 2023, users may address grievances relating to the processing of Personal Information by contacting the above email address. We will endeavor to respond within a reasonable time in compliance with applicable legal requirements.